Frequently Asked Questions -FAQ

Home care refers to a range of personalized services provided in the comfort of an individual's own home. It is designed to support seniors and individuals with disabilities in maintaining their independence and quality of life.

SeniorCare Midwest offers a comprehensive range of home care services, including personal care assistance, companionship, medication management, meal preparation, light housekeeping, respite care, hospice support, and more. Our goal is to meet the unique needs of each client and provide the highest level of care and support.

Deciding if home care is right for your loved one depends on their individual needs and preferences. We recommend scheduling a free consultation with our care coordinator, who can assess your loved one's situation and provide guidance on the most suitable care options.

Absolutely. At SeniorCare Midwest, we have a rigorous selection process to ensure we hire highly qualified and compassionate caregivers. Our caregivers undergo comprehensive background checks, receive specialized training, and have experience in providing home care services.

Caregiver-client matching is done thoughtfully and based on various factors, including the client's specific needs, preferences, and compatibility. We strive to find the best caregiver-client match to foster a trusting and positive relationship.

Starting home care services with SeniorCare Midwest is simple. Contact us via phone or email to schedule a consultation. Our care coordinator will visit your home, assess your needs, discuss care options, and develop a personalized care plan tailored to your requirements.

The cost of home care services varies depending on the level of care required, the duration of care, and other factors. We offer transparent pricing and will provide you with a detailed breakdown of the costs during the consultation process.

Yes, SeniorCare Midwest is fully licensed, bonded, and insured. We adhere to all state regulations and industry standards to ensure the safety and well-being of our clients and caregivers.

You can contact us by phone at (800) 684-0711 or (773) 261-8359 or (773) 569-6698 or email us at info@seniorcaremidwest.com. Our friendly team is ready to assist you and answer any questions you may have.

Yes, we understand that each individual has unique care needs and scheduling preferences. We offer flexible care options, including part-time, full-time, overnight, and weekend care, to accommodate varying schedules and requirements.

Absolutely. Our caregivers are trained in medication management, including medication reminders, assistance with organizing pillboxes, and ensuring medication is taken as prescribed. We prioritize the safety and proper administration of medications for our clients.

Our caregivers undergo a thorough screening process and possess the necessary qualifications and certifications to provide exceptional care. They are trained in first aid, CPR, and specialized care techniques to meet the unique needs of our clients.

The frequency of caregiver visits depends on the client's individual care plan. We offer flexible scheduling options, ranging from a few hours a week to round-the-clock care. Our care coordinator will work with you to determine the appropriate frequency of visits based on your needs.

Yes, transportation assistance is one of the services we offer. Our caregivers can provide transportation to medical appointments, social engagements, grocery shopping, and other errands to ensure our clients can maintain an active and independent lifestyle.

We understand that care needs may change over time. Our care plans are designed to be flexible, and we are committed to accommodating any necessary changes. Simply contact our care coordinator, and we will work with you to adjust the care plan or schedule accordingly.

Yes, we provide care services on holidays. Our goal is to ensure that our clients receive the support they need consistently, regardless of the time of year. Please inform us in advance about any holiday care requests.

We prioritize the health and safety of our clients and caregivers. We strictly adhere to all recommended guidelines and protocols related to COVID-19. Our caregivers receive ongoing training, and we provide personal protective equipment (PPE) to ensure a safe care environment.

Your satisfaction is important to us. We encourage open communication and feedback. If you have any concerns or need to address an issue, please contact our care coordinator, and we will promptly address and resolve the matter.

Yes, we understand that care needs can arise unexpectedly or temporarily. We offer short-term care options to provide support during recovery from an illness, injury, or surgery. Our team can assist you in developing a personalized care plan to meet your short-term care needs.

Absolutely. Our caregivers are trained to provide specialized care for individuals with various medical conditions, such as dementia, Alzheimer's, diabetes, Parkinson's, and more. We work closely with you and your loved ones to develop a care plan that addresses specific medical needs and ensures comfort and safety.

Yes, we strive to accommodate language preferences and cultural needs. We have a diverse team of caregivers who can provide care in multiple languages. Let us know your language preference, and we will make every effort to match you with a caregiver who can communicate effectively with you or your loved one.

Yes, we provide 24/7 on-call support for our clients and their families. Our team is available to address any emergencies or urgent concerns that may arise outside of regular business hours. You can have peace of mind knowing that assistance is just a phone call away.

Absolutely. In addition to personal care services, our caregivers can help with light housekeeping tasks, laundry, meal preparation, grocery shopping, and running errands. We understand that maintaining a clean and organized living environment is essential for overall well-being.

The coverage of home care services varies depending on insurance providers and individual policies. We recommend contacting your insurance company to inquire about home care coverage. Our team can also assist you in understanding the insurance process and help you navigate any reimbursement options.

We appreciate your referrals! If you know someone who could benefit from our services, please provide them with our contact information or encourage them to visit our website. They can reach out to us directly, and we will guide them through the care consultation process.